Production Executive (FTC - 3 months)

Borehamwood, England, United Kingdom Contract

Production Executive

Reports to: Production Manager

Location: Borehamwood

Contract Type: FTC - 3 months


Our Company

With a turnover of 500m Euros, Smartbox Group trades in 10 countries across Europe through 9 industry leading brands. Buyagift Plc. and Red Letter Days Ltd are the UK Brands for Smartbox Group.

Our core focus is on delivering happiness to our customers, suppliers, staff and retail partners. We aim to do this by providing industry leading products which represent fantastic value for money for consumers whilst providing profitable incremental revenue for our suppliers. We invest heavily in our product and merchandising solutions to ensure category and quantum margin growth for our retail partners. At the same-time we look to ensure that we provide a healthy environment for our team where opportunities for personal development are clear.


The Role

As Production Exec you will be responsible for the creation and maintenance of product records for Buyagift & Red Letter Days. Your day to day focus will be creating new and updating existing products in our bespoke product management system, including accurate set up of pricing, administration of technical product data, editing and cataloguing product images and management of customer review feedback. You will work closely with our in-house copywriters to ensure that the information presented to our customers is accurate and engaging and will work with the wider Marketing Team to optimise product performance.You will sit within the Content Team and will report into the Production Manager. The role will be predominantly working alongside the Copywriting, Web Trading and Buying Teams.


Key Responsibilities:

  • Creation of new products in our bespoke product management system
  • Maintenance of comprehensive product and supplier records including changes to pricing, content, images and lifecycle status
  • Editing product images using Photoshop and maintenance of supplier image database
  • Liaising with the Web Trading Team to optimise product images, content and technical set up for on-site conversion
  • Reporting on products launched, removed and updated
  • Collaboration with Web Trading, Buying and IT Teams to optimise processes used, including helping to plan, design and test new technical features and work flows
  • Moderation of customer reviews and liaising with Customer Services and Buying teams to ensure that the feedback loop on product content and quality issues is closed
  • Any other tasks as required by the Production Manager and other Heads of Marketing Team


  • Scrupulous attention to detail
  • Ability to demonstrate strong written and verbal communication
  • Excellent analytical skills and working knowledge of Office, Word, Excel
  • Keen interest and understanding of all digital marketing channels, including but not limited to content marketing, SEO, social media platforms and awareness of updates and changes within the digital industry
  • Strong teamwork ethic, supporting colleagues and giving/receiving help to ensure project success
  • Ability to learn quickly, think pro-actively and confidently build solid working relationships with peers
  • Ability to work under pressure, with proven time management and organisation skills


  • Use of Photoshop
  • Previous experience using Salesforce

Our mission

To achieve fast and profitable growth by delighting our customers, providing significant volumes of incremental business to our suppliers and providing a fun & progressive working environment for our team.

Our vision

To reach a stage where there is never a reason for a customer to buy an experience from anyone else. To achieve this, we aim to have the best experience selection, at market leading prices, sold through an industry leading e-commerce platform that is marketed through cutting edge e-marketing techniques.

Disclaimer: In applying to this position, you consent to Buyagift Plc to keep your CV and application details on records and to process your CV internally with relevant departments involved with the recruitment of the advertised position.

Due to the high volume of applications it will not be possible to respond to unsuccessful candidates. Sorry for any inconvenience this may cause


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